JoopyGems

Distinctive Rose Cuts, Cabochons, Gemstones and Pearls

Portsmouth, United Kingdom
| 31,009 Sales | 5 out of 5 stars 5 out of 5 stars

Smooth shipping

Has a history of shipping on time with tracking.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Welcome to Joopy Gems! We sell beautiful gem quality rose cuts and cabochons at excellent prices. For those of you who know us, we have been shipping gems since 2010, sourcing high quality stones and custom cuts, and specialising in rose cuts and cabochons. We are now based in the UK,having been 10 years in Hong Kong, supplying the same high quality, gorgeous stones as we always have!

We aim to reproduce as accurately as possible the actual colours of the gemstones; however, please bear in mind that monitors do vary and so the actual colors may look slightly different from those on your computer screen.

We run periodic offers and deals which we announce on this page, my Facebook page and also on my blog.

Our blog:

http://joopygems.wordpress.com/

SUMMARY OF POLICIES

PACKAGING
We pack our stones with care, and in such a way as to minimize movement and protect the stones from rubbing against each other.

SHIPPING

Standard Shipping:
We ship using the Royal Mail domestic and international service. For customers in the UK we offer 1st or 2nd class postage. Internationally we offer standard and trackable services. Delivery within the UK is a few days; to other international destinations it is 3-10 days.

Express Shipping:
We offer shipping upgrades. Within the UK you can select Royal Mail Special Delivery for next day delivery; internationally we offer the tracked and signed service.

Please contact us if you would like any other courier shipping

RETURNS AND EXCHANGE

We want you to be happy with your order, so we will exchange or refund any item you are not happy with for any reason within 40 days of receipt. We will refund this and your order when we have received the goods.

DAMAGED OR INCORRECT GOODS
Please email us within 3 days of receipt of your order, enclosing a photograph of the defective goods.

ANY OTHER REASON
Please email us within 30 days of receipt of your order, explaining what the problem is, so that we may maintain high standards of quality and service.

Announcement

Last updated on Mar 13, 2023

Welcome to Joopy Gems! We sell beautiful gem quality rose cuts and cabochons at excellent prices. For those of you who know us, we have been shipping gems since 2010, sourcing high quality stones and custom cuts, and specialising in rose cuts and cabochons. We are now based in the UK,having been 10 years in Hong Kong, supplying the same high quality, gorgeous stones as we always have!

We aim to reproduce as accurately as possible the actual colours of the gemstones; however, please bear in mind that monitors do vary and so the actual colors may look slightly different from those on your computer screen.

We run periodic offers and deals which we announce on this page, my Facebook page and also on my blog.

Our blog:

http://joopygems.wordpress.com/

SUMMARY OF POLICIES

PACKAGING
We pack our stones with care, and in such a way as to minimize movement and protect the stones from rubbing against each other.

SHIPPING

Standard Shipping:
We ship using the Royal Mail domestic and international service. For customers in the UK we offer 1st or 2nd class postage. Internationally we offer standard and trackable services. Delivery within the UK is a few days; to other international destinations it is 3-10 days.

Express Shipping:
We offer shipping upgrades. Within the UK you can select Royal Mail Special Delivery for next day delivery; internationally we offer the tracked and signed service.

Please contact us if you would like any other courier shipping

RETURNS AND EXCHANGE

We want you to be happy with your order, so we will exchange or refund any item you are not happy with for any reason within 40 days of receipt. We will refund this and your order when we have received the goods.

DAMAGED OR INCORRECT GOODS
Please email us within 3 days of receipt of your order, enclosing a photograph of the defective goods.

ANY OTHER REASON
Please email us within 30 days of receipt of your order, explaining what the problem is, so that we may maintain high standards of quality and service.

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Julia Aufenast, GIA GG

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Julia Aufenast, GIA GG

Reviews

Average item review
5 out of 5 stars
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About JoopyGems

Sales 31,009
On Etsy since 2010

Dream. Create. Inspire.

Shop members

  • Julia Aufenast

    Owner

    I'm the owner and director of JoopyGems.. I'm a GIA Graduate Gemologist and I've been in business since 2010 supplying high quality gemstones worldwide.

Shop policies

Last updated on Oct 31, 2020

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
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Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: before item has shipped

More information

Last updated on May 10, 2022

Frequently asked questions

Wholesale availability

We offer wholesale discounts based on overall spend as follows:

$250-$499 - 10% discount. Use code VOLUME10
$500-$999 - 15% discount. Use code VOLUME15
$1000+ 20% discount. Use code VOLUME20

For very large orders, please contact us for an individual quote.

Sizing details

All of our calibrated stones are cut with 'tolerances' - that is within 0.3mm either way. This is completely standard in the industry as to have stones cut absolutely to size raises the price disproportionately (it's around 65% more expensive). However, we do understand that this is difficult if you are using commercially made settings; if this is the case, please let us know and we will send you stones that are absolutely to size or just a little bit smaller.

Seller details

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